back to Support Index
ISO 9001 Timeline - Implementation and Ongoing Management
Select a topic that interests you :
- Here\'s a rough timeline for implementing a new ISO 9001 compliant quality system, getting certified and the ongoing maintenance through to re-certification.
- A non-conformance means that something went wrong. It could be in a product, service, process, and the result does not meet the specifications or requirements in some way.
- Corrective actions are what you do to fix a problem. These include both immediate actions to \'put out the fire\' and also the longer term measures you take to ensure the problem won\'t occur again.
History of ISO 9001The six required procedures of ISO 9001
- Preventive actions are pro-active - something could go wrong and you take action to stop it from happening. You can identify opportunities for Preventive action in a number of ways
Records required by ISO 9001Using Process Maps
- ISO 9001:2008 requires six procedures. Requirements in the new release, ISO9001:2015, are much reduced.
- A process map provides a top level overview of all the processes and how they interact. Have a look at our example process map.
Control of Documents
- ISO 9001 says that you should evaluate and select suppliers based on their ability to meet your requirements.
Environmental Management Accounting
- What the ISO 9001 standard requires for document control and some practical examples on how to actually achieve it, including an example document header and footer and an example document register.
Training, Awareness, and Competence
- Quantify the material and energy costs associated with waste as well as end products
Hierarchy of Controls
- Personnel should be competent - what does this actually mean ?
Integrate Quality and Safety ManagementProblem solving with the '5 Why 1 How' techniqueRecords for Safety Management
- The hierarchy of hazard controls is a list which emphasises controlling a hazard at the source
- How do you (and your auditor) know your safety system is really working? Evidence. Here are some of the records you should be keeping.
Management ReviewMeeting TacticsPlanning for Quality - SystemBusiness Planning techniquesPlanning for Quality - Product / ServiceCalibration
- Risks faced by a business or a big project are best managed with a formal process. Essentially, the steps are as follows
- A quick guide to managing calibration. What is it? How often? What should be calibrated? Keeping records and what to do when your equipment fails calibration.
Process Improvement - 5S
- How to go about performing Internal Audits, how often they should be scheduled, and how they fit in with External Audits.
Inspection and Test Plans
- 5S is a process improvement tool that seeks to improve the efficiency and flow of work. Sort, Straighten, Sweep, Standardise, Sustain
Managing Legal and Regulatory Requirements
- An Inspection and Test Plan lays out a schedule of inspections at critical control points or \'hold points\' within a process, in order to verify that things are progressing as they should be. We look at an example ITP.
- For quality management, you have to ensure that your product or service meets both customer and legal requirements. This means you need to keep track of all the relevant Acts/Regulations/Codes of Practice/Standards and respond to changes. To manage them properly you should have some systematic process in place. Here\'s what you need to do.