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Learning Resources

A collection of free learning resources for those who are interested in ISO9001 Quality Management Systems.

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Cost of Quality

The true cost of defective quality is far greater than the apparent cost.

Zero to 9001

A project plan for implementing an ISO 9001 compliant quality management system - starting from zero until your certification audit.

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Integrate Quality and Safety Management

Quality, safety, and environmental ISO management standards align closely and can easily be integrated in to one system.

History of ISO 9001

How the ISO 9001 standard came about - via a brief presentation built with Prezi.

ISO 9001 Timeline - Implementation and Ongoing Management

Here's a rough timeline for implementing a new ISO 9001 compliant quality system, getting certified and the ongoing maintenance through to re-certification.

Required documentation for ISO 9001

Documented information to be maintained. Procedures required for ISO 9001:2015. Six procedures that were required in ISO 9001:2008.

Records required by ISO 9001:2015

List of required records for ISO 9001:2015, or documented information to be retained.

Planning for Quality - System

You need to plan for the requirements of the quality management system (in addition to planning for delivery of your product or service)

Internal Audits

How to go about performing Internal Audits, how often they should be scheduled, and how they fit in with External Audits.
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