An Inspection and Test Plan lays out a schedule of inspections at critical control points or 'hold points' within a process, in order to verify that things are progressing as they should be. We look at an example ITP.
For quality management, you have to ensure that your product or service meets both customer and legal requirements. This means you need to keep track of all the relevant Acts/Regulations/Codes of Practice/Standards and respond to changes. To manage them properly you should have some systematic process in place. Here's what you need to do.