Learning Resources

A collection of free learning resources for those who are interested in ISO9001 Quality Management Systems.

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Cost of Quality

The true cost of defective quality is far greater than the apparent cost.

A project plan for implementing an ISO 9001 compliant quality management system - starting from zero until your certification audit.

Risks faced by a business or a big project are best managed with a formal process. Essentially, the steps are as follows

The hierarchy of hazard controls is a list which emphasises controlling a hazard at the source

Preventive actions are pro-active - you take action to stop something from happening. This is also called addressing risk.

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