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Learning Resources

A collection of free learning resources for those who are interested in ISO9001 Quality Management Systems.

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Cost of Quality

The true cost of defective quality is far greater than the apparent cost.

Zero to 9001

A project plan for implementing an ISO 9001 compliant quality management system - starting from zero until your certification audit.

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Competence and Awareness

Personnel should be competent - what does this actually mean ?

Supplier Management

ISO 9001 says that you should evaluate and select suppliers based on their ability to meet your requirements.

Records for Safety Management

Records you should be keeping to show your safety system is really working.

Inspection and Test Plans

An Inspection and Test Plan lays out a schedule of inspections at critical control points or 'hold points' within a process, in order to verify that things are progressing as they should be. We look at an example ITP.

Records required by ISO 9001:2015

List of required records for ISO 9001:2015, or documented information to be retained.

Calibration

A quick guide to managing calibration. What is it? How often? What should be calibrated? Keeping records and what to do when your equipment fails calibration.

Documents vs Records

What's the difference between a Document and a Record for ISO 9001?
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