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Learning Resources

A collection of free learning resources for those who are interested in ISO9001 Quality Management Systems.

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Cost of Quality

The true cost of defective quality is far greater than the apparent cost.


Zero to 9001

A project plan for implementing an ISO 9001 compliant quality management system - starting from zero until your certification audit.

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Managing Legal and Regulatory Requirements

You must ensure that your product or service meets both customer and regulatory requirements. To manage them properly you should have some systematic process in place. Here's what you need to do.

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