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Learning Resources

A collection of free learning resources for those who are interested in ISO9001 Quality Management Systems.

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Cost of Quality

The true cost of defective quality is far greater than the apparent cost.

Zero to 9001

A project plan for implementing an ISO 9001 compliant quality management system - starting from zero until your certification audit.

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Preventive Action or Managing Risk

Preventive actions are pro-active - you take action to stop something from happening. This is also called addressing risk.

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